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Exchanges / Return

Muak guarantees that the products will be provided free of defects. Each product is individually inspected prior to shipping to ensure highest quality. Customers have the right of return. In case of returning purchased goods, the following must be noted:

- Goods must be returned with 7 working days (internationally within 14 working days after your receipt of the delivery)

  • Goods must be returned in the original packaging.
  • - Goods must not have any damages or any signs of usage.

- The return delivery costs must be paid by the customer.

The return address is: 

attn. Carolina Agrifoglio
Martinsbergstrasse 20,
5400 Baden

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